Fans camp out for nights to experience Jenner’s brand in-store
By Kate Bunster, Director of Marketing and Communications
Last week, my team and I headed to the Event Marketer Summit in San Francisco. Since it was my first time in the city, my teammates served as my official tour guides throughout the duration of our visit. I had absolutely no shame in snapping pictures of all the “touristy” stuff!
One morning, we ventured out before heading to our morning session and stumbled upon the Kylie Cosmetics pop-up store on Grant and O’Farrell. The exterior was a two-toned peachy pink and white. Above the entrance read the words, “KYLIE” and “05/18/18,” which was the launch date of the pop-up.
I’M SO EXCITED! Coming for you San Francisco! The Kylie Pop Up opens this Friday 10am at 21 Grant Ave. See you then 😉 I have some special things for you guys exclusive to the store! pic.twitter.com/7DC3sQsGBJ
Even though it was still four days out from opening day, it was already creating a ton of buzz. Fans stopped by the storefront to take pictures and get a first look at what the beloved celebrity cosmetics brand had in store for them – no pun intended. The EventPermits™ team was able to catch an exclusive first look at the pop-up before it opened its doors to the public.
The pop-up created so much buzz before launch, that fans began lining up two days before the event. Because of this, many of the streets surrounding the activation footprint were shut down. This probably had something to do with that fact that Kylie posted on social media that she would be dropping by to meet with fans and there would be “some special things” exclusive to the store. As a result of all the excitement surrounding the event, it was reported that the Kylie Cosmetics pop-up event drew in over 2,000 to the Union Square area!
The micro trends that will dominate the event industry this year
By Kate Bunster, Director of Marketing and Communications
This past week, some of the world’s greatest minds in marketing gathered in San Francisco for EventMarketer’s Experiential Marketing Summit. The week was packed with informative presentations from Samsung, Amazon, Mondelēz, Lyft and many more. Our team was incredibly inspired by the energy and insight that surrounded the event and are excited to share some of our key takeaways.
As technology and social behaviors continue to transform, so does the way that we– as marketers– communicate with our audiences. These changes are materialized in the trends we see each year in experiential. Here are five of those trends that were prevalent throughout this year’s Event Marketer conference:
1. User Triggered Experiences
Now, more than ever, customers are craving to have total control over their experiences as consumers. Because of this, brands are putting the power back in their hands during activations, creating unique experiences that occur on their terms. A good example of this is when, earlier this year, Citibank put a huge ball pit in the middle of Times Square. Attendees who jumped into the ball pit were able to interact with their “JOYTM,” which instead of money, distributed prizes. In a world where consumers don’t always have a say in the information and messages that are being thrown at them, this is extremely impactful.
2. Cause Marketing
Yes, our goal as marketer’s is to make money, but what if you could make money AND do something good? Cause marketing turns good into action. When we feel good, our consumers feel good; when we make our consumers feel good, the chances of brand loyalty and recognition is greater.
A perfect example of this is State Farm’s, “Here to Help “campaign, which activated during Bonnaroo. Event-goers took refuge in the insurance company’s 32-foot by 32-foot air-conditioned structure, which gave out useful items such as sunscreen, toothpaste, and bandanas. Statefarm encouraged the use of the hashtag #heretohelp, sticking to their company message and spreading it way beyond the activation footprint.
3. Learned Experiences
Simply put, brands are now making event attendees work harder for a reward. In order for them to get X, they must first do Y. Though this may seem somewhat demanding of the customer, brands are executing this in a way that is engaging, attractive, and hard to ignore. These learned experiences add a valuable (and not to mention, shareable) layer to the consumer experience. Watch how Kit Kat Brazil used their “Virtual Staring Contest Vending Machine” to bring this trend to life.
4. Tradable Experiences
People absolutely love free stuff…until they have too much. A free hat here, an energy bar sample there– they’re all great. But when attendees begin to become inundated with event swag, not only does your brand risk getting lost in the rest of the “pile”, but event-goers also become disinterested. This is why Hershey’s created a “Swag Exchange” at SXSW, which created a ton of buzz for the relaunch of their Take 5 candy bar.
5. DIY – Maker Moments
Much like learned experiences, maker moments call for a special type brand interaction, in an even more hands-on way. With “Maker Moments”, consumers are asked to create something for your brand. This trend is genius, as it causes attendees to slow down and take the time to soak in your message, especially when you are activating in fast-paced markets, such as NYC. This trend was seen at Coachella, where guests could customize shoes in the Popsugar Cabana Club with DSW. In a culture where DIY is becoming the new norm, this approach is a no-brainer.
Though these are just some of the upcoming trends in experiential, there are a ton more out there that will continue to evolve from year-to-year. Which of these trends are you most excited about acting upon?